ScoBo Blog

Thoughts, news, and observations of the world of social media and marketing.

Seth Godin's Four Circles of Marketing


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What Circle Are You Focused On?

If you look at my bookshelf or talk to me a little while about marketing, you will quickly discover that I am a Seth Godin fan. I’ve read a lot of his books and try to keep up with his daily posts.

Two years ago I read a blog post that has shaped my view of marketing ever since. I have basically adopted this as my philosophy on marketing and I would like to share it with you now:

Seth Godin’s Four Circles of Marketing
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Move Past the Product: Opportunities to Delight

Let’s say that you have an awesome product. You’ve made it into the best thing to fit the needs of your audience. This should make promoting it a little easier, since people will talk about a great product.

Now what?

I want to share some examples of brands that are doing well with their product, but have also taken it a step further to add a little delight and create a better experience around it. (Which also helps to get people to talk about it.) You may have that perfect product and amazing marketing, but there is more you can do.
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Zendesk ad


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Start a Good Story with Banner Ads

Like most Internet users, my eyes usually avoid the big squares and rectangles that live on most websites, begging for you to notice and click on them. Yes, even I as a card-carrying marketer may ignore display ads. But once in a while, there’s that rare ad that catches my eye and brings some unexpected delight.

Zendesk’s latest banner ad did that for me:
Zendesk ad

How could that sweet old woman be “hellbent on destruction”? What else could I do but click on it?

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Utah 911 Mobile Website


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You Don’t Need an App: A Mobile Website That Does The Job

This post may not fall directly in the realm of advertising or social media, but I thought it was a great example of an organization not turning straight to creating a mobile app to solve their problems.

The Utah Department of Public Safety has a series of short commercials that emphasize the importance of calling the appropriate public services so you don’t take the emergency 911 line from other callers experiencing legitimate emergencies. (Sorry—I’d post one here, but I couldn’t get the embed link to work.)

The ads direct the viewer to visit 911.utah.gov to find the local phone numbers for non-emergency services. In some of the videos, someone opens up what looks like an iPhone app to find the number they needed.

After seeing this ad one night, I decided that it was worth looking into since you never know when those numbers would come in handy. I searched the Google Play apps, but didn’t find anything. Hoping that it wasn’t one another app that’s only available on Apple devices, I went to the website and was pleasantly surprised with what I found. Continue reading


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Old Spice Wins Instagram: Customizing Your Message to The Channel

I believe that each social media channel (or each media channel for that matter) has its own unique properties. Meaning, you can’t throw the same marketing message on each channel and expect it to work. You can gan get away with using the same concept, but you still need to adjust the message for medium it’s going in.

I will follow some brands on multiple channels to see how (or if) they differentiate their messages and take advantages of the characteristics of each channel, and some do it very well. It’s no secret that Old Spice has mastered YouTube. With videos featuring The Man Your Man Could Smell Like, Wolfdog, singing moms, and individual responses, anything they upload will be seen.

How are they on other channels? Continue reading


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3 Tips For How to Pick a Fight

As a proud alumni of Brigham Young University’s advertising program I enjoy following what it’s up to. Recently the students decided to throw down the gauntlet to another school, University of Texas in Austin, for an “#adfight.” What better way than with a dramatic video?

Unfortunately, BYU never got a response, so they decided to pick a fight with someone a little closer to home, University of Colorado in Boulder.

And this time they did get a response:

Let’s now move over to another fight that is waging in another Utah college, LDS Business College. A marketing class noticed that this month not only features Pi Day (3/14), but the month itself is Pi Month (3/2014). To help commemorate this unique occasion, they also created a video to issue a challenge:

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The Selfie That Really Won The 2014 Oscars: Connecting Your Audience to Your Event

The biggest buzz that came out of the 2014 Oscars last Sunday night besides mispronounced names and pizza deliveries (oh, and the actual winners), was the Twitter-breaking selfie featuring Ellen Degeneres and some of the biggest stars in Hollywood. After 10 minutes of being posted, the picture was retweeted over 200,000 times, and soon surpassed the previous record of most retweeted picture.

But that wasn’t the tweet that caught my attention during the Oscars.  Continue reading